AGREEMENT TO TERMS OF USE

Welcome to Uptown Pup.

These Terms of Use constitute a legally binding agreement made between you, whether personally or on behalf of an entity (“you”) and Uptown Pup ("Company," “we,” “us,” or “our”), concerning your access to and use of our website, services, and any related media channels (collectively, the “website”). By accessing our website or services, you confirm that you have read, understood, and agreed to be bound by these Terms of Use.

If you do not agree with these Terms, please discontinue use immediately.

1. Introduction

Uptown Pup offers top-quality dog daycare, boarding, grooming, and training in a fun, safe environment. Our team is dedicated to keeping your pup happy, healthy, and loved every step of the way.

2. Eligibility

◾You must be at least 18 years old and have the legal capacity to enter into a binding contract.
◾By accessing our website, you represent and warrant the accuracy of the information provided.

3. Services

◾At Uptown Pup, we offer expert dog daycare, boarding, grooming, and training services. Our goal is to keep your pup happy, healthy, and thriving every day!
◾Service availability and scope may vary based on your specific needs and may be subject to change based on service agreements.

4. User Responsibilities

◾You are responsible for providing accurate and truthful information when requesting services.
◾Timely responses to requests from Uptown Pup or our partners are required to ensure smooth delivery of services.
◾Misrepresentation or failure to comply with our terms may result in the suspension or termination of services.

5. Confidentiality and Data Protection

◾Your privacy and data security are our top priorities. We do not sell or share personal or business information without your explicit consent.
◾Please review our Privacy Policy for more details on how we collect, use, and protect your data.

6. Fees and Payments

◾Service fees may apply, as disclosed in your service agreement or contract.
◾Failure to pay agreed-upon fees may result in suspension or termination of services.

7. Messaging Terms and Conditions (A2P Messaging)

◾Message Content: Messages may include updates about our services, system alerts, maintenance notifications, and marketing promotions.
◾Opt-In/Opt-Out: Text START or SUBSCRIBE to opt in. To opt out, text STOP. A confirmation will be sent upon opting out, and you may rejoin by subscribing again.
◾Help and Support: Text HELP for assistance or contact us at [email protected] .
◾Privacy and Security: Personal information is protected in compliance with data privacy laws. Click here for our Privacy Policy.
◾ Standard Rates: Standard message and data rates may apply. Messaging frequency will not exceed one message per day.

8. Limitation of Liability

Uptown Pup is not responsible for:
◾Delayed or undelivered messages. Losses, damages, or any other liabilities arising from your use of the website or services.

9. Indemnification

You agree to indemnify and hold Uptown Pup harmless from any claims, losses, or damages resulting from your use of our services or violation of these Terms.

10. Website Management

We reserve the right to:
◾Monitor the website for violations of these Terms.
◾Restrict access to services as necessary.
◾Remove any content, files, or materials that are disruptive or burdensome to our systems.

11. Changes to Terms

We may update these Terms at any time. Changes will be effective after providing 30 days' notice via email or by posting on our website. Continued use after updates signifies your agreement to the revised Terms.

12. Governing Law

These Terms are governed by the laws of the United States.

13. Copyright and Trademark Information

All trademarks, logos, and service marks displayed on our website are the property of Uptown Pup or third parties. Unauthorized use is prohibited without prior written consent.

14. Contact Information

For questions about these Terms, our services, or privacy practices, please contact us:

◾2112 East 54th Street Indianapolis, Indiana, 46220

◾(317) 790-2299

◾[email protected]